Your privacy is our responsibility. This document clearly explains how jd99a collects, uses, stores, and protects your personal information as a user of our platform.
Our Privacy Principles
Every decision we make regarding user data is guided by these six core principles.
All data transmitted between your device and jd99a's servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's major banking institutions.
Jd99a only collects data that is strictly necessary to operate the service. We do not collect information that is irrelevant to platform operations.
We do not use or share your data for purposes you have not consented to. You may withdraw consent at any time through your account settings.
Jd99a has never and will never sell users' personal information to third parties for marketing or any other commercial purpose.
You have the right to access, correct, or request deletion of your data at any time. The process is straightforward and can be done through our support team.
All data handling practices at jd99a comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable related legislation.
This Privacy Policy is published by jd99a ("we", "Platform" or "jd99a") and describes our practices regarding the collection, use, disclosure, transfer, and storage of your personal information when you use the jd99a platform, website, or mobile app.
This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and aims to provide you with a transparent and clear overview of how your data is managed. We believe that transparency in privacy matters is the foundation of trust — and your trust is something we do not take lightly.
By using any part of the jd99a platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of the platform and contact us to close your account.
This policy applies to all jd99a users in Malaysia, including users of the website, Android app, iOS app, and any digital interface provided by jd99a.
Jd99a collects information from various sources when you interact with our platform. Below is a detailed table of the types of data we collect, why it is collected, and how it is used:
For clarity, jd99a does not collect your full credit/debit card number (we only store the last few digits for identification purposes), your PIN or banking password, biometric data such as fingerprints or facial scans, or sensitive information relating to race, religion, health, or political views.
The data we collect is used in a limited and purposeful manner. The following are the primary purposes for which your data is used at jd99a:
If you have consented to receive marketing communications, we may send you information about promotions, bonuses, and special offers. You may opt out of these communications at any time via the unsubscribe link or by contacting our support team.
Jd99a does not sell, rent, or trade your personal information. However, in certain limited situations, we may share data with the following parties:
We work with third-party service providers that support platform operations, including payment processing, KYC verification, server hosting, and analytics. All third parties are bound by strict confidentiality agreements and may only use your data for purposes we specify.
Jd99a may be required to disclose certain information to the relevant authorities when lawfully requested through proper legal procedures, including in cases of financial crime investigations or court orders.
jd99a does not share your data with third-party advertising companies, data brokers, or social media platforms for ad targeting purposes. Your data is never sold to any entity.
Your data security is something we take extremely seriously at jd99a. We implement multiple layers of technical and organisational protection to keep your data safe:
If you suspect your account has been compromised or notice suspicious activity, contact jd99a support immediately. We will respond within 1 hour to investigate and secure your account.
Jd99a uses cookies and similar tracking technologies to enhance the user experience and platform security. Below are the categories of cookies we use:
These cookies are required for the platform's core functionality and cannot be disabled. They include login session cookies, CSRF security tokens, and basic user preference settings. Without them, the platform cannot function properly.
Analytics cookies help us understand how users interact with the platform — which pages are visited most, where users drop off, and any performance issues that need addressing. This data is aggregated and cannot be used to identify any specific individual.
You can manage cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
As a jd99a user and subject to Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or out of date, you have the right to request a correction. Basic profile information can be updated directly through your account settings.
You may request deletion of your personal data. Note: certain data may need to be retained for a specified period for legal compliance reasons.
You have the right to object to the processing of your data for marketing purposes at any time, and we are obliged to honor that objection immediately.
You may request your data in a machine-readable format (such as CSV or JSON) for transfer to another service if desired.
To exercise any of the above rights, contact the jd99a support team via live chat or email. We will verify your identity before processing any data-related request.
Jd99a retains your personal data for as long as your account is active and for the required period following account closure, in accordance with the following requirements:
When the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
The jd99a platform is strictly for individuals aged 18 and above. We do not knowingly collect or process the personal data of children under the age of 18.
If you find that your child has registered an account by providing false information about their age, please contact us immediately. We will verify the case and close the account, deleting all associated data within 72 hours.
Jd99a reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.
When significant changes occur, we will notify you via an in-platform notice or your registered email at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
The "Updated" date at the top of this document indicates the latest version of this policy. We recommend checking this page periodically.
For any inquiries, requests, or complaints regarding your privacy and the handling of your personal data by jd99a, you may reach us through:
All privacy enquiries will be handled by our dedicated team and responded to within 3 business days. For urgent data security issues, we aim to respond within 24 hours.
For more information about your rights under Malaysia's PDPA, you may also refer to the Department of Personal Data Protection (JPDP), the official regulatory body in Malaysia.
Effective date: 1 June 2026 | Version: 2.1 | Language: Malay (ms-MY)
Your Data Is Safe With Us
Over 500,000 Malaysian players have trusted jd99a with their data. We have never broken that trust — and we are not about to start now.